AGENDA

FRAUD AGENDA 

Please note all attendees will be given a personal agenda, which will be sent to you a few days before the event - please use that as your guide

Day 1: 

Registration 9:00 - 9:50am 

Morning session

• 9:55 am - 10:05 am 

Welcome and Opening Remarks - Hosts, Graham Barrow & Ray Blake

Graham Barrow and Ray Blake, hosts of the hugely popular ‘Dark Money Files’ podcast, are two financial crime and fraud fighters with considerable experience in helping banks, regulators, tech providers, NGOs and other organisations grapple with criminal abuse of the financial system. 

• 10:10 am - 10:50 am 

Keynote: Linda Hamilton - Former Deputy Director FIS Organised Crime, Fraud Investigation Service, HMRC

Threats and Advances in Our Sector - Overcoming Challenges to Implement in Fraud

Fraud threats are evolving fast -  and so are the tools to fight them. This keynote explores the latest attack trends, emerging technologies, and the real-world challenges of putting innovation into practice. Learn how leading organizations are overcoming barriers like legacy systems, team silos, and regulatory complexity to implement effective, forward-thinking fraud strategies.

• 10:55 am - 11:40am 

Leadership Panel: Shaping a Stronger Culture: Leadership, Empowerment & Authenticity

This session is a fascinating peak behind the curtain into the way some of our industry’s most impressive leaders go about developing culture within their teams and their organisations. 

As everybody at the FRC Leaders’ Convention knows, it’s not easy to be a successful leader, so we have hand picked a few of our highly impressive leaders and asked them to share with us which ingredients make them excel at what they do, and the strategies they’ve found most successful in developing a culture that the entire organisation will buy into. 

• Jennifer Beattie - Head of Compliance & Conduct Risk, Consumer Credit - Lloyds Banking Group
• Sisieta Owen - Senior Director - Global Compliance Risk Management - UBS
• Emma Williams - Director of Risk & Compliance MLRO | Solicitor | Office of General Counsel - Simpson Thacher LLP
• (Moderated by)  Katarina Helde - MLRO, Head of Financial Crime Compliance - Handelsbanken Wealth & Asset Management

Alternative Leadership Panel if you prefer: Cyber Priorities for Leaders in 2025 10:55 - 11:40 - Drake Suite

• 11:45 am - 12:05 pm 

Tea & Coffee Refreshment & Networking Break

Mid-Morning Session: 

• 12:10 pm - 12:55 pm  

Round Table Workshop Smarter, Faster, Safer: AI’s Role in the Future of Fraud

Explore how AI is transforming the fight against fraud - making detection smarter, response faster, and operations safer. This interactive session will bring together experts and peers to discuss real-world use cases, challenges, and opportunities at the intersection of artificial intelligence and financial crime prevention.

• 12:10 pm - 12:55 pm 

Informal Drop In Sessions with Experts /Individual technology update meetings / Peer to Peer networking with other attendees

• 1:00 pm - 2:00 pm

Lunch (provided) 

Afternoon Session:

• 2:00 pm - 12:45 pm 

Round Table Workshop Identity Verification in the Age of AI: Navigating the Next Frontier of Fraud

As artificial intelligence continues to evolve, so do the tactics of fraudsters. Join us for an interactive round table workshop where industry leaders, technologists, and policy experts come together to explore the shifting landscape of identity verification in the era of AI. This session will delve into emerging threats such as synthetic identities, deepfakes, and AI-generated fraud, while also highlighting cutting-edge solutions in biometric authentication, behavioral analytics, and regulatory innovation.

• 2:50 pm - 3:35 pm 

Guest Panel: The executive track, strategies for Fraud & risk leaders to step up to senior board level

We welcome Andrew Greening who has compiled a panel of experts who will share their experiences, and offer actionable strategies for taking the skillset that is innate to risk leaders,  and how that can be utilised to take the next step to senior board level. 

The panel will also explore the most successful strategies to communicate with CEO’s and the board to ensure the most valuable outcomes. 

• Hosted and compiled by Andrew Greening, Managing Partner, Board & NED Practice, Greenings international
• Simon Haslam – Chairman Cashflows, formerly FTSE 250 CEO at Network International, Elavon, Citigroup, HSBC
• Ian Belsham – CRO Planet, formerly WorldPay, First Data, RBS
• Roland Maessen – CRO Kushki, formerly Worldline, Digital River, Global Collect

• 3:40 pm - 3:55 pm 

Tea & Coffee Refreshment & Networking Break

Late Afternoon Session:

• 4:00 pm - 4:40 pm

Keynote: Richard Bromley, Director & Head of Fraud & Disputes Risk, Monzo

Building Trust at Scale - How Monzo is Redefining Collaboration to Tackle Fraud and Engage Customers

In a digital world where customer expectations are high and fraud threats evolve daily, how can a modern bank stay ahead of the curve?

Join us for an exclusive keynote exploring how cross-functional collaboration is powering the next generation of fraud prevention - without compromising user experience. Discover how Monzo’s teams, from engineering and data science to customer support and product design, are working together in new and agile ways to build a banking app that’s intuitive, engaging, and resilient against fraud.

• 4:45 pm - 5:25 pm 

Round Table Workshop - Fortifying the Future of Fraud: Real-Time Response to Digital Impersonation, fraud and ATO

As fraud tactics grow more sophisticated, organizations must respond with speed, intelligence, and agility. This roundtable brings together fraud prevention leaders, cybersecurity experts, and product innovators to discuss one of today’s most pressing challenges: combating real-time threats like digital impersonation, social engineering, and account takeovers (ATO).

• 5:25 pm - 5:30 pm 

Wrap up

• 5:30 pm 

Check in

• 6.30 pm - 7:00 pm 

Networking Drinks Reception 

• 7:00 pm - 8:45 pm

The Leaders’ Dinner (and quiz)

      Official end to day 1

Day 2: 

Optional Extra’s 

• Early Risers walk around the lake (depart 7.45am) Meet at Reception 7.40am (we will stick to footpaths but please wear suitable trainers or walking shoes and suitable clothing for the weather on the day)
• Early Risers Run (depart 7.45am) Meet at Reception from 7.40am (suitably attired for a run)
• Hotel Gym open to guests 5am - 9pm

Morning Session: 

• 9:30 am - 9:45 am 

Welcome Graham Barrow & Ray Blake and Update from Gareth Dothie

An update from Gareth Dothie - Head of Bribery & Corruption Investigations, City of London Police. On the new Domestic Corruption Unit department commissioned by the Home Office.

• 9:45 am - 10:30 am 

Keynote - Andrew Marshall Hardy - Managing Director, Global Head of Fraud Risk - Wholesale Banking, HSBC

Data Science and Fraud: A Case Study in Innovation Leadership

In this unmissable talk, Andrew Marshall-Hardy will give a valuable insight into how data science is revolutionizing fraud prevention. He explores the transformative power of data-driven risk management, outlining the key elements for successful collaboration between data science and fraud teams. We'll delve into the practical steps, the inevitable challenges, and why human expertise remains the cornerstone of effective fraud detection.

• 10:35 am - 11:35 am 

A live tour of The Dark Web 

Join us on a fascinating live tour of the dark web. Something that impacts most of our daily roles directly, but not something that all of us are willing to visit. Our thanks to Nisha Aubeeluck, our experienced guide from Decoded, who has kindly agreed to come to the FRC this year, and offer us an intriguing hour behind the curtain.
This is NOT to be missed! 

• 11:40 am - 11:55 am 

Tea & Coffee Refreshment & Networking Break

• 12:00 pm - 1:00 pm

Free Choice 20/20 session: 20 Tables, 20 Topics, 20 Minutes

Topic led, open discussion with like minded peers. Join the table with the topic you’d most like to discuss or ask your peers how they’re approaching things. 

Whether you’re desperate to share your knowledge on sanctions or ask others how they’re dealing with impersonation fraud - this is THE place to find your most wanted conversation among the array topics. The sessions will rotate on 20 mins. It could be noisy but we hope it will be fun and valuable.  

• 12:00 pm - 12:55 pm 

Meeting Medley

There will also be short and relaxed technology providers meetings which are designed to keep you up to speed on some of the most crucial advances and innovations.

• 1:00 pm - 1:45 pm 

Lunch (provided)

Afternoon Session:

• 1:45 pm - 2:30 pm 

Keynote - The Dark Money Files Live 

What will they have in store in this live episode exclusive to the FRC Leaders’ Convention? We’ll have to wait and see! Whatever it is…we know it’ll be straight out of the top drawer and absolutely brilliant. 

Alternative panel Session: 1.45 - 2.30 Technical Vulnerabilities specific to Financial Institutes - Signet & Warbler Suite

• 2:35 pm - 3:15 pm 

Round table Workshop: ‘Manipulation & Deception: Stopping Social Engineering Attacks’

Social engineering remains one of the most effective and dangerous tools in a fraudster’s arsenal - exploiting human psychology to bypass even the most advanced technical defences. In this interactive roundtable workshop, we’ll explore the evolving tactics behind phishing, vishing, smishing, and other forms of digital manipulation, and how organizations can proactively defend against them.

• 3:15 pm - 3:20 pm 

Closing remarks 

• 3:20 pm - 3:45 pm 

Final networking, card swap and coffee for the road